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3Commas: Unauthorized account transactions occurred, primarily involving customers who did not enable two-factor authentication

2023-10-10 10:53:28

ChainCatcher news, the cryptocurrency trading platform 3Commas stated that some customers reported unauthorized account transactions after resetting their account passwords. The investigation found that only a few customer accounts had their passwords reset and were suspected of unauthorized transactions, primarily affecting customers who had not enabled two-factor authentication (2FA). The accessed data did not include users' API key data and account passwords. In response, 3Commas strongly recommends that users enable two-factor authentication (2FA) and regularly change their passwords to provide additional security for their accounts.

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