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Due to a cyber attack on a third-party customer service, Discord has experienced a user data breach

2025-10-05 08:58:52
Collection

ChainCatcher news, according to IT Home, the social media platform Discord announced that its third-party customer service provider was hacked, and some customer information was stolen and used to extort Discord.

This cybersecurity incident affected some Discord users who had contacted the customer support team or the trust and safety team, involving chat logs, real names, usernames, email addresses, IP addresses, transaction history, payment information, and the last four digits of credit cards, as well as a small number of ID photos used to verify age. After discovering this issue, Discord immediately revoked the third party's access to Discord's ticketing system. According to preliminary analysis, the unauthorized third party that launched the attack did not have the capability to directly access Discord.

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