10 Moments That Changed the Industry for Huobi's Selection Station: How to Reshape C2C Withdrawals and Deposits with "Long-Termism"

When most people still regarded C2C as "the least sexy business of exchanges," Huobi Selection Station took a year to turn it into the most certain infrastructure.

On April 7, 2026, Huobi Selection Station celebrated its first anniversary. Over the past 365 days, this C2C area, which handles massive amounts of funds, delivered a report that caught the attention of the entire industry: it is the only one to maintain a record of 0 freezes and pioneered the "100% full compensation" mechanism.

During the anniversary live broadcast on X Space that evening, AD, the head of Huobi HTX OTC business, engaged in an in-depth conversation with several industry OGs and veteran users. Through AD's perspective, we gained insight into how Huobi HTX has restructured the most fundamental business in a restless industry, achieving a "dimensionality reduction strike" in the C2C track.

Based on the content of this conversation, we have outlined 10 key moments related to Huobi Selection Station.

Moment 1: A Soul-Searching Question About "Can We Catch Users?"

The time pointer goes back to the Spring Festival at the end of 2022 and the beginning of 2023. At that time, Huobi HTX had just restarted its C2C business for a few months, and industry partners threw out sky-high budgets to launch a grand C2C event.

"At that time, I solemnly asked the team: If we also hold such a grand event, can the team's capabilities and the merchants' carrying capacity handle it?" AD recalled. The meeting room fell silent because everything was still a blank slate.

That day, AD set a goal for the team: within a maximum of three years, Huobi HTX must initiate the most influential campaign in the industry. This moment established the tone for Huobi OTC's business, which does not blindly follow trends and possesses unique product capabilities.

Moment 2: Turning "Returning to the Top Three" from a Slogan into a Strict Standard

"Everyone often hears Huobi HTX global advisor Sun Yuchen talk about returning to the top three. In our view, this is not just a slogan, but something very serious and worthy of serious consideration."

To match this goal, when planning for the end of 2024, Huobi Selection Station established extremely strict admission thresholds. AD revealed that through accumulating massive trading data and dozens of offline merchant events each year, Huobi HTX built a complex screening model. The core bottom line for merchants to enter the selection station is simple: the performance since joining Huobi HTX must have 0 freezes. Trading ability, service ability, and fulfillment rate are just basic requirements.

Moment 3: Eliminating Trust Friction in Transactions with "Labeling"

Ordinary users find it hard to perceive the underlying risk control logic, but they can intuitively feel the warmth of the product.

At the selection station, each merchant carries highly contextual advertising labels, such as "Strict Price Control, Worry-Free First Choice," "Night Express," "Small Amount Quick," and "New Customer Friendly."

AD gave an example: "Users who urgently need to replenish their positions at two or three in the morning look for 'Night Express'; those who suddenly want to cash out quickly after making a profit look for the corresponding label. These labels directly hit different pain points of users, greatly reducing communication and understanding costs."

Moment 4: The Industry's Only "7*24 Hour Internal Manual Minute-Level Intervention"

In terms of risk control, Huobi Selection Station firmly believes that "pre-risk control is far greater than post-resolution."

Based on model training with historical risk keywords, the system covers thousands of keywords related to abnormal transactions. More disruptively, only Huobi HTX has achieved a 7*24 hour internal manual service team for immediate intervention in OTC. After an anomaly is triggered, the platform intervenes directly within minutes, providing real-time protection for transactions instead of waiting an hour to respond.

Moment 5: The Birth of "100% Full Compensation"

Last July, the selection station had already achieved an excellent "0 freeze" record, but many users outside the industry or non-professional users still had doubts, after all, "pre-emptive protection" is invisible and intangible.

The challenge facing the Huobi HTX OTC team was: "How can we use a strategy that is easier for everyone to understand to make users completely worry-free?" The team meticulously reviewed the data and ultimately made a bold decision: since our systematic assessment can achieve this, let's give users peace of mind in the most straightforward way.

In August 2025, Huobi HTX officially launched the "100% full compensation" mechanism. This was not just a spur-of-the-moment decision; it was backed by the confidence from long-term 0 freeze merchants and Huobi HTX's assurance of nipping risks in the bud.

Moment 6: Forcing the Industry to "Compete on Safety," Ending Bad Money Driving Out Good

"In the past, cashing out meant the platform was just matching, and the risk was entirely on the user; Huobi HTX dares to say it will compensate, proving that it has formed a profit tie with users." KOL "I am your Grandpa Niu" pointed out during the live broadcast.

The introduction of this mechanism directly overturned the gameplay in the C2C industry. Exchanges like Binance and OKX have successively followed suit with freezing compensation mechanisms. While everyone used to compete on price, now they are being forced by Huobi HTX to "compete on risk control and safety." Those trying to infiltrate the platform with illicit activities and money laundering merchants faced a dimensionality reduction strike, as Huobi HTX single-handedly raised the bottom line and standards of the C2C industry to a new dimension.

Moment 7: Restraint and Persistence Against the Temptation of Funds

During the live broadcast, veteran OTC merchant "Fu Lu Shou" lamented that as an individual merchant maintaining 0 freezes for ten years, he knows how difficult it is to resist the "temptation of funds," yet Huobi HTX managed to enable merchants within an ecosystem to achieve this together.

AD responded to the essence of this "miracle": mutual cultivation and extreme restraint. "Clean funds can ensure a pure environment. We have many non-selection station merchants wanting to spend money to buy traffic for entry, all of whom we rejected. We did not become complacent because we created a phenomenal product; we still adhere to the values of sincerity, simplicity, and practicality."

Moment 8: The Transformation of Experience from "Sea Selection Market" to "Boutique Buyer Store"

For users, the emergence of the selection station has changed their trading habits.

"Finding merchants used to be like wandering through a wholesale market, needing to guard against pitfalls and scams; now it feels like stepping into a professional buyer's store, where the platform has already filtered from a wide selection to a curated one." KOL "I am your Grandpa Niu" shared.

Because of its transparency, professionalism, and standards, Huobi Selection Station has made trading simple and stabilized users' mindsets.

Moment 9: Redefining Withdrawals and Deposits as "Core Infrastructure of the Industry"

"Withdrawals and deposits are not profit tools, but the core infrastructure that determines whether users can safely enter and exit." KOL Mr. Qin mentioned during the sharing.

Huobi HTX has transformed withdrawals and deposits from a "nerve-wracking" task into a "smooth and easy" one through zero fees in both directions, carefully selected merchants, and full compensation. As Fu Lu Shou said, users can cash out with peace of mind, which is also beneficial for stabilizing Huobi HTX's future development.

Moment 10: Q2 2026, the Next Unreplicable "Big Move"

While the industry is still striving to catch up with the compensation mechanism, Huobi's OTC business landscape has already ventured into deeper waters.

At the end of the live broadcast, AD revealed the significant layout for 2026: in addition to already occupying a high market share in regions like CIS, Malaysia, and Thailand, Huobi HTX's high-yield and zero-fee USDD flash exchange business is continuing to explode. More importantly, Huobi HTX officially landed in Australia this year, obtaining a compliant fiat license to serve users and institutional clients with fiat currencies like AUD.

For the Chinese-speaking region, AD left a huge suspense: "In the second quarter of this year, we will launch a move that is no less than the selection station. This is a groundbreaking action for the industry, and after careful evaluation, it will be very difficult for industry partners to follow up this time."

In Conclusion

In the competitive cycle of cryptocurrency, the most powerful skill is often not doubling the asset on paper, but securing the assets.

The miracle of 0 freezes at Huobi Selection Station this year is a tribute to user pain points and a respect for the cryptocurrency market. As "Grandpa Niu" said, "Everyone rushes into the market, but when you look back, Huobi Selection Station is your most stable harbor."

For Huobi HTX, this is not just a victory for a C2C product, but a successful practice in rebuilding the trust order of Web3. What exactly is the "big move" in Q2 2026? The entire industry is watching closely.

About Huobi HTX

Huobi HTX was established in 2013 and has developed over 12 years from a cryptocurrency exchange into a comprehensive blockchain business ecosystem, covering digital asset trading, financial derivatives, research, investment, incubation, and other businesses.

As a global leader in the Web3 portal, Huobi HTX adheres to a development strategy of global expansion, ecological prosperity, wealth effect, and safety compliance, providing comprehensive, safe, and reliable value and services for virtual currency enthusiasts worldwide.

For more information about Huobi HTX, please visit https://www.htx.com/ or HTX Square, and follow X, Telegram, and Discord. For further inquiries, please contact [email protected].