Bitget CEO: This platform was attacked not due to a key leak; withdrawals will be restored as soon as the risks are eliminated

Bitget CEO Gracy Chen publicly stated in a live broadcast regarding the platform's attack incident that the platform is currently preparing to resume withdrawals, but there is no accurate timeline for recovery yet. Bitget's internal and external technical teams are synchronously identifying the issues and formulating solutions, hoping to restore relevant services as soon as possible.

Gracy Chen mentioned that the method of attack in this theft incident is different from previous security incidents that occurred at some exchanges. According to the current investigation, the hackers did not implement the attack through key leakage, but rather bypassed certain systems and initiated withdrawals through the system. She stated that key leakage is the worst-case scenario, but this incident is not the same.

Due to the involvement of multiple cryptocurrencies and blockchain networks in this incident, Bitget is temporarily unable to directly open withdrawals and needs to confirm that funds are completely safe and develop a more secure handling plan before resuming. Gracy Chen stated that the platform has currently completed comprehensive loss prevention and will not experience further attacks; once the security issues are addressed more definitively, withdrawals will be reopened.